Responsible Gaming —
Stay safe while having fun
bazi believes entertainment should always be safe and controlled. Use our protection tools and enjoy within your limits.
bazi's Responsible Gaming Policy
At bazi, we believe online betting and casino gaming is simply a form of entertainment — not a source of income or a solution to financial problems. Responsible gaming is the core foundation of our platform. We provide various tools and guidelines to protect every user so they can play safely and enjoyably.
Our platform is for users aged 21 and above only. If you or someone you know thinks they may have a gambling problem, contact our 24/7 live chat support or reach us by email. Responsible gaming at bazi is not optional — it is an inseparable part of every service we offer.
Remember: set a budget before you play, never bet to recover money you have lost, and always make time with family and friends your top priority. Responsible gaming means knowing yourself and staying within your limits.
Our Tools to Protect You
Set a Deposit Limit
You can set a maximum deposit limit on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately. To increase a limit, you must wait through a set waiting period, but reducing it is instant. This way your budget stays fully in your control.
Time-Out
Need a break for a few days? Use the Time-Out feature to temporarily suspend your account for anywhere from 24 hours to 6 weeks. Login and betting will be completely disabled during this period. Your account reactivates automatically when the break ends.
Self-Exclusion
If you feel gaming is getting out of control, use the Self-Exclusion feature. Your account can be closed for 6 months to 5 years. No promotional emails or offers are sent during self-exclusion. Activate it with the help of the support team.
Session Time Limits
Set a session time limit to avoid playing for long stretches at a time. When the set time is up, you will be logged out automatically and shown a warning message. This helps build mindful gaming habits.
Betting History and Loss Tracking
View your full betting and transaction history in the account panel. How much has been deposited, how much has been withdrawn, and the net result — all information is available transparently. This tracking helps you make responsible gaming decisions.
24/7 Support Assistance
Our Bangla-speaking support team is available around the clock for any issue. For any questions about responsible gaming, activating tools, or closing your account, contact us directly via live chat — help is available without any wait.
When Do You Need to Seek Help?
If you notice any of the following signs in yourself, take a break and contact our support.
⚠ Possible Signs of Problem Gambling
- Repeatedly betting to recover money you have lost
- Hiding your gambling from family or friends
- Being unable to stop betting or feeling uncomfortable when you try
- Betting with money meant for paying bills
- Losing sleep or feeling mental stress from thinking about gambling
- Spending more time and money on gambling than you intended
- Gambling is affecting your work, studies, or relationships
Best Habits for Responsible Gaming
Following these habits keeps your entertainment enjoyable and in control at all times.
- Set a fixed budget before you play and do not go beyond it
- See betting as entertainment, not as a source of income
- Take regular breaks and avoid long sessions
- Avoid betting when drinking alcohol or feeling mentally low
- Keep your deposit limit and time-out features active
- Prioritise spending time with family and friends
- If a problem arises, seek help immediately — there is nothing to be ashamed of
For users aged 21 and above only
Protection Measures for Minors
The minimum age to register at bazi is 21. Age is verified at registration and proof of identity and age may be requested at any time. There is no way for minors to open an account.
We urge parents — limit your child's access to your devices. Use internet filtering software to prevent minors from accessing gaming sites. If you suspect a minor is using your account, notify our support team immediately.
Age Verification
Identity verification is mandatory at registration and withdrawal.
Account Security
Never share your login details with anyone else.
Keep Control in Your Own Hands
bazi's self-control tools help you play responsibly. Contact our support team to activate any tool.
Daily Deposit Limit
Decide in advance how much you will deposit each day. Reducing the limit is instant; increasing it requires a waiting period.
Weekly and Monthly Limits
Weekly and monthly deposit limits can also be set, which is useful for managing your budget over the long term.
Session Alerts
Automatic alerts or logout after a set time — helps break the habit of playing in long uninterrupted stretches.
Permanent Self-Exclusion
Self-exclusion to close your account for the long term or permanently — we respect your decision.
When You Need Help, We Are Here
Problem gambling is a real health issue and there is nothing to be ashamed of. bazi's support team is ready to help you without any judgement. Contact our 24/7 Bangla-speaking support service — your information is kept completely confidential.
Contact us at any time to activate a deposit limit, time-out, or self-exclusion. We will act quickly and respect your decision.
Contact Support
Questions and Answers about Responsible Gaming
Enjoy the Entertainment, Responsibly
Play safely at bazi. Explore our games or check the FAQ if you have any questions.